How do I place an order?
You can place an order by reaching out via email, Instagram or Facebook DM, or the Contact Form on our website. We’ll guide you through menu options, pricing, and availability to ensure the best fit for your event.


How long does it take to receive a response?
We typically respond within 48 hours. For urgent or last-minute requests, availability may be limited, but you’re always welcome to reach out.


How much notice do you require?
A minimum of 48 hours’ notice is required for all orders. If your request is time-sensitive, please contact us directly and we’ll do our best to accommodate.


Do you offer custom quotes?
Yes. Grazing tables, XL boards, rentals, styling options, and add-ons are quoted based on your event size, vision, and needs. We’re happy to provide a personalized quote.


What information should I include when contacting you?
To help us serve you best, please include your event date, guest count, type of order (board, box, table, etc.), delivery or pickup preference, and any dietary considerations.


Can I book a consultation?
Absolutely. We’re always happy to chat about your event and help you plan a beautifully styled grazing experience.


What is the minimum order?
Our minimum order is $75, making it easy to enjoy Marycuterie for smaller gatherings or individual boxes.


Do you offer delivery, or is pickup available?
Yes! We deliver throughout Kitchener-Waterloo and surrounding areas, with delivery fees based on distance and included in your quote. Pickup is also available from our Elmira location.

Can I make changes to my order after booking?
Often, yes! If we haven't yet sourced your order, changes are usually no problem — just reach out. Within 48 hours of your date, your ingredients have already been sourced, so changes and cancellations are no longer possible. Full details are in our cancellation policy on the Menu page.

How are payments handled?
Orders under $500 require full payment to secure your date. Orders over $500 require a 50% deposit, with the remaining balance due one week prior to delivery or pickup.


Do you accommodate dietary restrictions or allergies?
We can accommodate most dietary needs and allergens; however, our kitchen is not allergen-free. While we take care to minimize cross-contamination, please notify us of any requirements in advance.


Are there additional fees for delivery, setup, or rentals?
Delivery and setup fees may apply depending on location and event type. Rental items require a deposit and must be returned within 48 hours. Late return fees apply to overdue items.


What methods of payment do you accept?
Our preferred payment methods are: etransfer, cash, and cheques. Credit card payments are available for an additional fee.

Still have questions?

You’ll find answers to the most common questions below.

Frequently Asked Questions